Genpact calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.
Genpact inviting applications for the role of Management Trainee – ServiceNow Developer.
Job Designation : Management Trainee – ServiceNow Developer
Qualification : Bachelor’s Degree
Experience : Freshers / Experienced
Skill Set :
- In-depth knowledge of the ServiceNow platform, including Service Catalog, Incident Management, Problem Management, Change Management, and other ITSM modules.
- Strong understanding of ITIL processes and IT service management principles.
- Familiar with other ServiceNow products such as IT Service Management (ITSM), Customer Service Management (CSM).
- Good knowledge of JavaScript, Business Rules, Server-side scripting, Client-side Scripting, Script Includes, service catalog,
- Proficiency in configuring and customization including foundational data setup such as service catalog, categories, items, and request workflows.
- Experience with ServiceNow integrations, REST/SOAP APIs, Integration HUB and data exchange mechanisms.
- Excellent problem-solving and analytical skills, with the ability to identify issues and propose effective solutions.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
Job Description :
In this role your primary responsibility is to solution, develop, and implement effective ServiceNow solutions that align with business objectives and meet the needs of the organization. You will work closely with stakeholders, including business leaders, process owners, and development teams, to analyze requirements, design technical solutions, and oversee the implementation and configuration of the ServiceNow platform. Your expertise in ServiceNow’s capabilities and best practices will enable you to develop a scalable and sustainable solutions that enhance productivity, streamline processes, and improve overall service management.
- Work with stakeholders to convert business needs into ServiceNow technical solutions.
- Design and implement scalable, performant, secure, and maintainable ServiceNow solutions.
- Provide technical leadership and guidance to development teams, ensuring adherence to best practices and standards.
- Collaborate with cross-functional teams, including developers, administrators, and business analysts, to drive successful implementations.
- Mentor Developers and provide technical guidance and support as needed.
- Conduct code reviews, troubleshoot technical issues, and provide solutions and recommendations.
- Identify opportunities for process improvements and automation within the ServiceNow platform.
- Proactively propose innovative solutions and new features that drive business value.
Location : Bengaluru, Karnataka, India. APPLY HERE