Cognizant Hiring Freshers For Customer Support role | Hyderabad |

Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses.

Cognizant looking for fresher/experienced professionals with flawless communication skills and sound customer handling skills for the role of Customer Support Associate – Voice.

Job Designation : Customer Support Associate – Voice

Qualification : Bachelors Degree

Experience : Freshers / Experienced

Skill Set :

Skill Set :

  1. Familiarity with Windows, Microsoft Office & Browsing Internet resources.
  2. Ability to communicate correctly and clearly with all customers.
  3. Ability to use a desktop computer system.
  4. Excellent documentation skills and typing skills.
  5. Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.
  6. Good comprehension skills ability to clearly understand and state the issues customers present.
  7. Excellent communication skills (written and verbal).

Job Description :

  1. Responsible for handling calls and chat and providing customer support,
  2. Identify and relate with various customer needs and scenarios,
  3. Conduct issue identification and problem-solving meeting customer needs and satisfaction,
  4. Provide customers with cutting-edge service in a friendly, confident, and knowledgeable manner either through Calls or Chats,
  5. Remain updated in client and internal processes, technology applications, utilities, and products,

Walk-in Details :

Walk-in Date : 6th June

Walk-in Time : 10.00 AM – 12.30 PM

Address : Plot No 24 26 Financial District, Nanakram Guda Village, Manikonda, Gachibowli, Hyderabad, Telangana 500032.

Request you to fill the  form if you are interested in the position.


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