Zoho Corporation is a global tech company known for its suite of online productivity tools and SaaS applications. With a strong focus on providing software solutions for businesses, Zoho has gained recognition for its user-friendly and innovative products.
Zoho Corporation hiring fresher graduates Proficient in MS Office applications and with strong customer service skills for the role of Technical Support Engineer.
Job Designation : Technical Support Engineer
Qualification : Any Graduation
Experience : Freshers
Skill Set :
- Good knowledge of Software Development Life Cycle and testing.
- Familiarity with at least one programming language. Example: Javascript, Java, PHP or Python.
- Strong software technical knowledge.
- Proficient in MS Office application.
- Strong customer service skills.
- Good analytical and problem solving skills
- Excellent verbal and written communication skills
Job Description :
- Interact with prospects, customers, and partners
- Engage in voice, email, and chat-based support
- Understand prospect requirements and map them with product capabilities
- Diagnose and solve application issues
- Analyze and understand the needs of the users and provide timely solutions
- Handle product demos, implementation, and training
Note:
- Should be willing to work night shifts and rotational shifts with rotational leaves
- Graduates passing out in 2024 are not eligible to apply
- Only the shortlisted candidates will be notified of the further rounds
Location : Chennai, Tamilnadu, India. APPLY HERE