Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.
Job Location : Remote, India
POSITION TITLE : QA Analyst
Job Description :
- Support the quality assurance efforts on the Long Term Care claims administration systems, participating in the complete QA cycle, including analysis, planning, execution and reporting.
- Review Business Requirement Specifications, Technical Design Documents and perform impact analysis to build test strategy followed by creation of the test plan, identification of test cases and laying out the activities to be performed, to meet the test objectives.
- Execute the activities per the test plan, tracking progress and documenting test results and defects. Liaise with the developers, product owners, business analysts and other stakeholders to monitor and report testing progress.
- In case defects are discovered in testing, determine defect impact and severity, and track defect to closure including planning and execution of any retesting needed. Provide feedback to developers to reduce future defect incidence. For defects that leak into production, perform RCA and enhance testing efforts to avoid repetition.
Qualifications :
- 4-year college degree and/or relevant experience as a quality analyst in a complex environment with multiple interfacing applications preferably in the insurance/finance domain.
- Excellent analytical skills and a detail-oriented mindset, with ability to understand complex business requirements, comprehend the interdependencies between systems and understand impact of any proposed changes on the various products and system functionalities.
- Experience working in a cross-functional team environment and having good problem-solving skills and a results-oriented outlook.
- Good communication skills ability to work with various stakeholders, managing concurrent deadlines and multiple priorities.
- Experience with a variety of software QA methodologies, tools and processes.
- Good knowledge of SQL, Excel and Scripting as well as proficiency in other MS Office tools is needed.
- Practical knowledge of LTC insurance products and premiums is ideal.
- Agile experience, experience with insurance systems (specifically insurance premium calculations), and experience with testing applications across different technologies including Java and Mainframe are preferred.
- Development experience and/or experience as a Business Analyst would be beneficial for the role.
- Professional certifications such as Sigma, Agile certifications and other quality related certifications will be a plus.
- Experience with setting up automated and/or performance testing and their related tools will be bonus.
Location : Remote, India. APPLY HERE